🔹Why this is needed
Outsourced chains break at the handoffs, not in slide decks.
When ownership is fuzzy, timers don’t run, waivers never sunset, and dashboards drift from the system of record (SoR), small problems linger and audits become scrambles. You don’t just need “visibility.” You need resilient, adaptive outsourced supply-chain flow performance that is also provable.
- Decision gaps at handoffs (owner/alternate/timer/trigger unclear)
- Dashboards diverge from SoR (no lineage, no sampling, no trust)
- Evidence isn’t export-ready when customers or regulators ask
- Reroutes aren’t rehearsed; recovery is slow under stress
- ACM (Alignment & Control Management) is missing (rules don’t re-certify; waivers don’t sunset; playbooks drift)
🔹 WHAT WE DO
Our Focus: Resilient Adaptive Outsourced Supply Chain Flow Performance
Everything we offer is aimed at a single outcome: Resilient Adaptive Outsourced Supply Chain Flow Performance across your most critical outsourced lanes and providers. We focus on core services that keep outsourced supply-chain flows running under stress:
- Managed Resilience Ops (OSPM™) – Retainer
Your outsourced resilience office. We use OSPM™ to govern suppliers, enforce contracts, monitor risk, and keep KPIs tied to real evidence—across your critical outsourced flows.
- OSPM™ Flow Resilience & Diagnostic Blueprint – Flagship project
A deep diagnostic of your key outsourced flows: where they break, where they waste, and how resilient they really are. You get a practical blueprint to fix and harden them.
- Supplier Ecosystem Transition & PMO (OSPM™) – Change projects
When you change 3PLs, co-packers, BPOs, or corridors, we run the transition and early-life stabilization, so continuity and compliance survive the move.
- Inventory & Continuity Design – Targeted project / add-on
Practical buffer and continuity strategies for evergreen, outsourced flows—ensuring critical SKUs stay available without locking up unnecessary capital.
- ACM Resilience War-Games & Governance Labs – Annual capability layer
Simulations and labs that stress-test your governance, escalation, and decision-making using realistic disruption scenarios, then tune your ACM level.
🔹The scoreboard we move
- Time-to-Reroute (TTR) ↓
- Exception Half-Life ↓
- Data-Trust (KPI ↔ SoR match) ↑
- Stress-Test Pass Rate
- ACM Level (Alignment & Control Management) ↑
If these aren’t shifting, the work isn’t done.
🔹Who we help
We work with handoff-heavy, outsourced networks, including:
- Multi-provider logistics, warehousing, and contract manufacturing
- Co-packing, kitting, and value-added service networks
- E-commerce and retail 3PL environments
- IT/Cloud/BPO and shared-service ticket/queue flows
- Regulated chains (healthcare, pharma, food & beverage, chemicals)
- Exporters under EUDR, HRDD, UFLPA, DSCSA
- Humanitarian & Global Health supply chains where surge, corridor, and donor proof are critical
🔹How it works (in simple terms)
We diagnose your outsourced flows, close the resilience and governance gaps, and then run a light Managed Resilience Ops cadence using OSPM™ and ACM:
Diagnose → Fix & Prove → Run the cadence
🔹What proof looks like (which levers it moves)
- Proof Card — before/after signals, decision rights, TTR reading → TTR ↓
- Evidence Locker Index — system/path/owner/timestamp → Stress-Test ↑
- Data-Trust Summary — KPI↔SoR sampling + lineage → Data-Trust ↑
- Readout Letter — pass/fix/owner/retest window → Half-Life ↓
- ACM Label — ACM-1 Reactive → ACM-4 Adaptive+ (Alignment & Control maturity each quarter)
🔹Principles & boundaries
- Evidence-first, not buzzword-first
- Tool-agnostic, light cadence, scope-bound
- ACM-governed changes (rules, waivers, playbooks)
We don’t run your day-to-day operations or issue audit opinions. We design and run the resilience and proof layer for your outsourced flows.
🔹Why wait!
Ready to see where you stand?
Outsourced performance—Resilient, Adaptable, and Provable.
• Book• a 20 min. fit call, or request a redacted Proof Pack