OSPM™ | OUTSOURCED SERVICE PROVIDER MANAGEMENt

A practical method to keep outsourced performance stable—and provable—when pressure hits.

🔹What is OSPM™?

OSPM™ is SDXSol’s provider governance method—used inside our DFO Execution Assurance engagements—to manage outsourced providers (carriers, 3PLs, co-packers, contractors, BPOs) so issues are owned, resolved, and closed with proof—not repeatedly discussed. It does not require new software.

🔹What OSPM™ does

OSPM™ installs clear routines for:

triggers and escalation (who responds and when)
KPI truth (clear definitions and source-of-truth checks)
evidence standards (what proof is required for claims, audits, disputes)
closure discipline (what “done” means, so issues don’t return)

🔹Who Is It For

OSPM™ is used when outsourced execution affects flow performance across logistics, inventory, and handoffs—especially during disputes, audits, disruptions, or recurring service failures.

🔹How OSPM™ Fits

OSPM™ is typically embedded inside SDXSol engagements:

Stabilize: install the routine in one focused slice
Prove: harden closure and proof readiness
Sustain: prevent drift and keep performance defensible

OSPM™ closes the gap between what outsourcing contracts assume and what execution requires: clear control, accountable decision rights, defensible measurement, and evidence-ready operation.

🔹How SDXSol uses OSPM™

OSPM™ can be delivered as:

Implementation Sprint (install the routine + templates + training)
Ongoing Monitoring (monthly governance + proof review + closure discipline)
Training versions are available through SCBoK

🔹 Trademark and Use
OSPM™ is a trademark of SDXSol LLC. SDXSol methods, templates, and materials are proprietary. You may reference SDXSol concepts, but copying, republishing, or creating derivative tools or training materials based on SDXSol content is not permitted without written approval.