Outsourced Supply‑Chain Performance — Provable & Durable

 Everything we offer is aimed at a single outcome:
resilient, adaptive outsourced supply-chain flow performance across your most critical lanes and providers.

We do that through five integrated service lines. Inside each, we use our proprietary OSPM™ and ACM™ methods; what you see are practical projects and routines that your teams can run with.

 Your outsourced resilience & proof office.

What it is

An independent, light-touch layer that watches over your most critical outsourced flows—so contracts, KPIs, risks, and evidence don’t drift over time.

We don’t replace your operations teams or your 3PLs. We run the governance and assurance rhythm that keeps transparency, honesty, and alignment.

Typical focus areas

• Key outsourced lanes and corridors across logistics, manufacturing, and distribution
• Inventory performance and continuity on critical SKUs tied to those flows
• SLAs, KPIs, and risk commitments that matter for audits, regulators, and customers
   

What’s inside (without exposing the engine)

• A recurring review cadence anchored to the system of record, not just slideware
• Independent checks that contract → controls → KPI → evidence still line up
• Simple exception lifecycle tracking so issues don’t quietly reappear
• Light data-trust and reconciliation routines on outsourced KPIs
• Periodic proof-readiness mini-scans so you’re not surprised before an audit

Find out where outsourced flows really break—and how to harden them.

What it is

A deep, one-off diagnostic that traces how work actually moves across your outsourced providers and internal teams, then produces a practical blueprint to strengthen resilience and proof.

Typical starting points

• Repeated failures in specific outsourced flows (e.g., a lane, a corridor, a region)
• Inventory swings, stockouts, or write-offs that no one can fully explain
• Divergent views between functions about “where the real problem is”
• Rising audit, regulator, or donor scrutiny on a set of outsourced activities
   

What you get

• Flow maps that show how work and data move across providers and handoffs
• Clear ownership and escalation design at each step (owner / alternate / timer / trigger)
• A prioritized set of resilience and governance fixes for those flows
• A Blueprint document that gives you:
  • where flows are robust vs fragile
  • top 3–5 fixes to implement now
  • proof expectations for each critical step

Change providers without breaking performance, compliance, or evidence.

What it is

When you switch 3PLs, co-packers, BPOs, IT vendors, or corridors, the risk is not just “go-live delays.” It’s lost control and broken proof trails in the first 6–18 months.

This offering acts as a specialized transition PMO focused on outsourced flow resilience, not just project plans.

When to use it

• Changing or consolidating logistics providers
• Moving manufacturing or co-packing to new sites or partners
• Reconfiguring distribution, regional hubs, or cross-border corridors
• Outsourcing or shifting key planning / BPO services that affect inventory and order flow
   

What you get

• A focused transition flow and risk map for the change in question
• Explicit continuity requirements for service, inventory, and compliance
• Go-live and early-life controls to keep KPIs and evidence intact
• Structured cutover and stabilization reviews to catch issues before they become chronic
• Clear handback to your internal governance model once the new ecosystem is stable

Resilient inventory without blanket overstocking.

What it is

A targeted design project (often combined with the Blueprint work) that focuses specifically on inventory, buffers, and continuity across outsourced networks.

We’re not trying to rebuild your entire planning system. We’re designing practical inventory strategies that keep critical flows protected without tying up unnecessary capital.

Where it applies

• 3PL-managed DCs and hub-and-spoke networks
• Contract manufacturing and co-pack where inventory is split across parties
• Temperature-controlled or regulated products with shelf-life risk
• Food, health, and aid flows where stockouts or write-offs have human impact
   

What you get

• A clear view of where inventory risk sits in your outsourced network 
• Practical buffer and continuity options (what to protect, where, and how 
• Alignment of inventory strategies with outsourced SLAs and capabilities
• Simple rules of thumb and triggers that your teams can use daily

 Test your governance in simulations—then tune it for the real world.

What it is

A series of scenario-based labs where we stress-test your outsourced governance, escalation paths, and decision-making using realistic disruptions. Then we use what breaks in the exercise to tune your Alignment & Control Model (ACM™) and update playbooks.

Why it matters

Most organizations don’t really know how their outsourced ecosystem behaves under stress until it’s too late. War-gaming gives you a safe way to see:

• Who steps up, who freezes, who gets left out 
• Where your governance and information flows are too slow or too loose 
• Where inventory, continuity plans, and SLAs are not enough in practice
   

What you get

• Tailored disruption scenarios for your key outsourced flows (including inventory-heavy ones)
• Facilitated simulations involving internal teams and key providers
• A distilled list of governance and ACM™ gaps observed during the exercise
• Updated rules, waivers, escalation paths, and playbooks based on real behavior
• Optional follow-up coaching sessions to embed new routines

 While OSPM™ is agnostic and can apply to any outsourced flow, SDXSol prioritizes a set of high-impact flows where fragile governance and poor proof create the most risk and waste:

• Inventory & Replenishment – safety stock, expiry, write-offs, and service levels across 3PLs, CMOs, and distributors.
• Order Fulfilment & Last Mile – promise dates, delivery SLAs, and proof of delivery across carriers and lanes.
• Food, Health, and Aid Flows – temperature control, traceability, and proof of delivery for food, medicines, and humanitarian cargo.
• Returns & Reverse Flows – recalls, returns, and disposition of non-conforming product.
• IT / BPO Support to Operations – outsourced services that drive data quality, planning, and control-tower visibility.
   

Each of our five core offerings can be applied to one or more of these flows, depending on where your risk and pain are highest.

 You don’t have to use all five at once. A typical progression looks like:

1. Start with an OSPM™ Flow Resilience & Diagnostic Blueprint
   to see where outsourced flows, inventory, and proof are really vulnerable. 
2. Use Inventory & Continuity Design or a Supplier Ecosystem Transition project
   to fix the highest-risk flows or changes. 
3. Add Managed Resilience Ops
   to keep those fixes alive via a light assurance cadence. 
4. Run ACM Resilience War-Games & Governance Labs annually
   to keep your governance and decision-making tuned as your network and risks evolve.